Dear Clients, Webkul is celebrating it's 9 Years of completion on 26th Aug, so we request you to please share a short video from you wishing Webkul for its 9 years of completion and best of luck for future endeavours on firstname.lastname@example.org or use this link https://webkul.uvdesk.com/en/customer/create-ticket/ to make this event more memorable.
UVdesk - Amazon Seller Central Messaging App
Publised on: 08-29-17 03:35pm
Convert the messages made by the customer on Amazon into UVdesk tickets automatically by the help of
and you or your Amazon Seller Central Messaging App support staff can reply to the customer’s queries directly from the UVdesk.
You can see the reply made by the
customer and the support staff in one place and it will make the response time fast and management would be easy.
app provides various Amazon Sellers an ability to interact with their customers directly through the existing help desk system.
Let me explain the complete process in the detail below steps-
Login to your UVdesk Support Panel.
On the Dashboard, you will see "
APP CENTRE" menu and under it, you will find " ". Amazon Seller Central Messaging You will see 3 tabs-
Overview, Documentation & Configure. In the "Overview" section, you will see
Click on that button and
will get installed. Amazon Seller Central Messaging App Alternately, for uninstalling the app, go to Amazon Seller Central Messaging "
Overview" section then click on Uninstall button.
For adding a Channel, select the
from the drop-down. Mailbox
Now login into your Amazon Seller Central Account.
Come back to the UVdesk Member Portal and select the country from the drop-down under "
Configuring your application" section to go to the Address authorization page.
After selecting the country, you will be redirected to the "
Alternative Address" page. Enter the email forwarder address for configuring Amazon Seller Central Messaging.
Paste the email forwarder address in the "
Approved senders" section and then click on Done button.
Now follow the path:
Settings > Account Info > Your Seller Profile and click on " Your Seller Profile" link.
Now change "
Customer Service Email" and " Customer Service Reply To Email" to the copied Mailbox email address and click on Submit button.
After following the above steps, Amazon Seller Central Messaging App will get installed.
The customer can contact the seller on the Amazon platform and that message will be reflected on the
Buyer-Seller Messages section as well as in the UVdesk as a Ticket.
In the case of any doubt, please email us at email@example.com and we will come up with a perfect solution for you.
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