UVdesk - How to configure Yahoo with Mailbox?

Publised on: 06-10-16 07:10pm

Video Tutorial for a mailbox set-up using Yahoo Mail:

 

Steps to set up a mailbox using Yahoo Mail:

  • Login to your UVdesk Support Panel.
  • Click on the "Mailbox" Icon and then you will be redirected to a new page.
  • Hit the "New Mailbox" button and then a pop-up will come up.
  • Enter Mailbox Name & Mailbox Address and then hit on Proceed button.

New Mailbox

  • Another window pops up where a secret mail is present which you have to copy.

Forwarding Address

  • Log in to Yahoo Mail account, select settings as illustrated in the image.

Settings

  • When settings page opens up click on Accounts.

Accounts

  • Another page opens up where you have to click on Yahoo account as shown below.

Add Account

  • Just click on Forward option then paste the secret mail address and click on verify the address.

Add Forwarding Address

  • You will receive a confirmation message in the support portal.

Verification code mail

  • By opening that message you will get a verification link, click on it.

Verification Code

  • You will get the success message of e-mail verification and then emails sent to Yahoo email address will be forwarded to the Ticket System as tickets.

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