Publised on: 05-18-17 04:40pm
The ticket types help to distinguish the ticket according to different kinds of problems the support group deals with and for providing the true nature to the submitted requests.
Need for categorizing a ticket:
Quicks steps for creating Ticket Types:
In the case of any doubt, please email us at firstname.lastname@example.org and we will surely come up with the best solution possible.
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