How a customer can change email.

Let's have a look at few steps -

Step 1 - First of all Sign In to Customer Panel.

Step 2 - Enter the email address which you have used while creating the ticket and enter your password and hit the login button.

aStep 3 - When you entered the ticket panel just click on More Options icon. 

You can refer this screenshot -

Step 4 - Then, You need to click on Profile option.

You can refer this screenshot -

Step 5 - Now, You can change the email address and Click on "Save Changes" to save information.

Profile > Change the email > Save changes

Step 6 - Again click on the login button and click on recover password.

Step 7 - Enter the new email for password recovery link.

You can refer this screenshot -

Step 8 - Now, Open your email account to recover the password using the link.

Step 9 - Finally you can change the password and again login with new email and password.

In the case of any doubt or concern, you can email us at support@uvdesk.com and we will surely come up with a solution.