Knowledge Base

Get all the insights of the product in the form of solution articles that are properly categorized and especially crafted only for your convenience.

Agent Guide

Adding users, assigning them into groups and sub groups, choosing an appropriate team. Get all the details within this folder.

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Ticket Guide

Everything you need to know about ticket from its creation, responding and forwarding the conversation to assigning them to agents.

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Learn to re-brand, automate the work and integrate your communication within this section.

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