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What is a Merchant Account?
Merchant is the owner of the app through whom a plan has been subscribed. In terms of your UVDesk Helpdesk, a Merchant can be any agent with role Administrator.
What is a Seller Account?
Let me explain the complete process in the detail below steps-
Note: If any previous subscription plan is associated with your SellerBuyer Account then it will ask to restore that app and then that app will be activated again. If you don't wish to restore the plan, then do not click on "Restore App" button.
For the Seller (Agent) Part:
For the Merchant Part:
The owner can login into the https://sellerbuyerchat.com account and they can see all the agents which they will add. The owner can also see the chat history of all the agents with the customers.
In the case of any doubt, please email us at firstname.lastname@example.org and we will surely come up with the best solution possible.
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