Dear Clients, Ticket Reply will delay due to the Holiday for Good Friday (Long Weekend) we will resume our work from Monday 22nd April 2019. Happy Weekend!
The Twitter App allows companies to automatically generate tickets on UVDesk Ticket System whenever any customer (Twitter user) creates a feed in respect to one of the channels (Twitter Mentions) added by a company through the app.
This provides companies with an extended ability to interact with customers on Twitter directly through the existing help desk system. You can add multiple Twitter Accounts as per your requirement.
Points to note:
Please check here for the Twitter App installation and configuration.
Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.Contact Us