How Can I Integrate Free Helpdesk System UVdesk with WordPress?

With the help of UVdesk - Wordpress Free Helpdesk Ticket System your registered user can create a support ticket from the front end and the admin and its assigned agents can manage all the tickets either from the Wordpress back-end or from the UVdesk Dashboard.

All the information about the tickets is synced between the WordPress store and UVdesk Dashboard. The tickets are categorized using various labels and statuses.

For the integration, the admin needs to have to install the UVdesk plugin in WordPress and generate the UVdesk access token.

1. To begin with, first, go to the UVdesk and log in to your account. Then go to Apps.

2. Now go to search and type wordpress and click View on the WordPress Helpdesk app. Please view below image:

3. Then go to Configure and click the View it on Git button.

4. You will reach the GitHub website. From here you need to download the UVdek plugin zip file and install it on your WordPress platform. Here is the link - https://github.com/uvdesk/wordpress 

5. Once you have downloaded the Uvdesk plugin zip file, you can follow the installation procedure as mentioned in the UVdesk WordPress Plugin documentation.

In case of any doubt or concern, please mail us at support@uvdesk.com