UVdesk - What is ticket list view?

Ticket list view is the list of tickets generated by your customers.

• After you will login into the UVdesk Portal, you will see Ticket menu on the left-hand side.

• Click that menu and then you will be redirected to a new page which will show ticket list with other vital details like Name, email address, time stamp and much more.
• You can even reduce the Assets Visibility from the drop-down provided at the top of the ticket list view.

• You can also sort the tickets by Ticket ID, Last Reply, Assign To, Customer Name, Customer Email.

In the case of any doubt, you can email us at support@uvdesk.com and we will surely come up with a solution.