UVdesk - How to edit your profile?

Published on: 03-01-22 03:11pm

Sushil k Saini

Publié le - 03-01-22 03:11pm

The user ( agent/customer ) can edit their own profile directly from the UVdesk Portal. By editing the profile, one can keep update information about themselves. 

Steps for Editing the Profile:

  • Login to your UVdesk Support Panel.
  • On the Dashboard, you will see "ACCOUNT" menu and under it, you will find "Profile".


  • Click on the "Profile" Icon and then you will be redirected to a new page.
  • You will see four tabs namely- Edit Profile, Activity Notifications, API Access Tokens.
  • In the "Edit Profile", enter First Name, Last Name, Email, Contact Number, Select Time zone, enter Signature & password.

Edit Profile

  • In the "Activity Notifications", select the options from Tickets, Task, Agent & Knowledgebase for which you will get notifications on your UVdesk portal if any activity is made on the selected options.

Activity Notifications

  • In the "API Access Tokens", you can create an access token for the users. Firstly click on "Add New Token" button, and then a pop-up will open up where the user will enter the Token name.

API Access Tokens

  • Now, click on the name of the token created and see the token value or the API key. You will also see its expiration date and time along with edit and refresh button.

API Access Tokens Expiration


In the case of any doubt or query, please email us at support@uvdesk.com and we will surely come up with the best solution possible.


Impossible de trouver une réponse?

Vous recherchez des articles spécifiques qui résident dans des requêtes générales? Il suffit de parcourir les différents dossiers et catégories pertinents et vous trouverez l'article désiré.

Contactez nous

Confirmer l'action

Êtes-vous sûr? Vous souhaitez effectuer cette action.