Published on: 20-04-23 01:58pm
What's Dropbox?
It's a cloud storage provider (sometimes referred to as an online backup service) that is frequently used as a file-sharing service.
Integration with UVdesk
For providing ultimate customer support you will need to share files and attachments. After setting up DropBox App, You can easily attach files from DropBox in your tickets and replies. Dropbox integration with UVdesk is a unique concept and easy breezy to set, then you will be able to share file-sharing services that too without size limitation. With the help of Dropbox, customer support will be extremely easy now any file can be shared with anyone.
Note: Attachments from Dropbox aren't stored in UVdesk. They are hot linked from the DropBox, thereby removing file size restrictions.
Let me explain the complete process in the detail below steps-
Alternately, for uninstalling the app, go to Dropbox "Overview" section then click on Uninstall button.
Under the "Configure", click on Add Dropbox Channel button.
For configuring Dropbox App, You need App Key which you could easily get using Steps given below:
In the case of any doubt or query, you can email us at support@uvdesk.com and we will surely come up with a solution.
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