UVdesk - What is ticket list view?

Nirupama Shree

Published on - 07-31-17 07:02pm

Ticket list view is the list of tickets generated by your customers.

  • After you will login into the UVdesk Portal, you will see Ticket menu on the left-hand side.

Ticket Menu

  • Click that menu and then you will be redirected to a new page which will show ticket list with other vital details like Name, email address, time stamp and much more.
  • You can even reduce the Assets Visibility from the drop-down provided at the top of the ticket list view.

Assets Visibility

  • You can also sort the tickets by Ticket ID, Last Reply, Assign To, Customer Name, Customer Email.

Sort By

In the case of any doubt, you can email us at support@uvdesk.com and we will surely come up with a solution.

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