Publised on: 06-16-17 04:32pm
By the help of Ecwid App, link the gap between your Ecwid Store and Customer Support Service of your Ecwid Customers. Confirm the order details fetching from Ecwid Account on the ticket for the proper validation and avoid bogus queries.
Now, you can furnish close attention to each and every customer's query coming from your Ecwid Store and resolve their issue in the less amount of time.
With the help of Ecwid App, the support staff can see the order related details on the UVdesk which will be fetched from the Ecwid Store.
Let me explain the complete process in the detail below steps-
In the case of any doubt, please email us at firstname.lastname@example.org and we will surely come up with the best solution possible. You may also check other Marketplaces set-up with Uvdesk here.
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