UVdesk - eCommerce App Integration with Newegg Store

Nirupama Shree

Published on - 06-16-17 03:58pm

Link the gap between your Newegg Store and Customer Support Service of your Newegg Customers by the help of Newegg App.
Now, you can furnish close attention to each and every customer's query coming from your Newegg Store and resolve their issue in the less amount of time.
Confirm the order details fetching from Newegg Account on the ticket for the proper validation and avoid bogus queries.
With the help of Newegg App, the support staff can see the order related details on the UVdesk which will be fetched from the Newegg Store.

Let me explain the complete process in the detail below steps-

  • Login to your UVdesk Support Panel.
  • On the Dashboard, you will see "APP CENTRE" menu and under it, you will find "Newegg".
  • You will see 3 tabs- Overview, Documentation & Configure (after app installation).
  • In the "Overview" section, you will see Install button.
  • Click on that button and Newegg App will get installed.
  • Alternately, for uninstalling the app, go to Newegg "Overview" section then click on Uninstall button.
  • Now go to the "Configure" tab and click on "New Channel" to add new Newegg Channel in the UVdesk.
  • For adding the channel, enter Name, Seller Id & Secret Key.
  • You have to email datafeeds@newegg.com and request an API Secret Key for integration with UVDesk.
  • After the successful configuration, you will see a success message on the UVdesk.
  • Now, on the ticket system, the support staff can enter the Order ID and select the platform or the Marketplace and then click on Fetch Order.

In the case of any doubt, please email us at support@uvdesk.com You may also check other Marketplace set-ups with Uvdesk here.

 

Unable to find an answer?

Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.

Contact Us

Confirm Action

Are you sure? You want to perform this action.