Published on: 02-02-22 07:07pm
In the Facebook App, the comments & the posts of the users within the post of the company or individual post of the visitors will be converted into tickets and automatically forwarded to the ticket system of the company.
In this way, you'll never miss out a single conversation or requests of the clients as “Every lead is important in B2B business”. The admin/agent can reply from their ticket system.
If you are a new user not registered with us then your wall post will make you registered with us and in the next thread, you will see the link to access your UVdesk account.
The users can even login into their support portal and check the progress of their queries with their Facebook credentials.
Quick Steps for the Facebook App Installation:
By this way you can easily manage your facebook comments, posts and feeds through UVdesk helpdesk.
Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.Contact Us