Why my mailbox is showing unverified?

Published on: 04-01-22 06:53pm

Himani Gupta

Published on - 04-01-22 06:53pm

Usually while setting up mailboxes on UVdesk, you end up setting email mailbox in UVdesk but forgot to do the configuration in your email service provider. 

In order to verify the mailbox just follow the steps:

  • Login to your UVdesk Support Panel.
  • Click on Mailbox, and then in the mailbox which is showing unverified, click on Edit option.
  • You will be redirected to mailbox page on which you have to look out for the secret email address. 

  • Now just follow the link Configure Mailbox and then whatever be your email service provider, you have to follow steps according to that to do configuration on your email service provider. 

In case of any doubt or query, kindly raise a ticket at support.uvdesk.com. 

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