Published on: 14-10-21 11:52am
UVdesk Ticket System allows its support staff or the agents features like editing, deleting, pinning and locking the ticket threads for the better management and maintaining confidentiality.
Let us explain about all the features one by one below-
Editing a ticket thread:
Deleting a ticket thread:
Pinning a ticket thread:
Locking a ticket thread:
In the case of any doubt, you can email us at support@uvdesk.com and we will surely come up with a solution.
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