UVdesk - How to configure Zoho Mail with Mailbox?

In this article, I will explain how to configure Zoho Mail with Mailbox.

  • Login to your UVdesk Support Panel.
  • Click on the "Mailbox" Icon and then you will be redirected to a new page.
  • Hit the "New Mailbox" button and then a pop-up will come up.
  • Enter Mailbox Name & Mailbox Address and then hit on Proceed button.

New Mailbox

  • After that, another pop-up box will come where you have to copy the secret mail provided which you will use for email forwarding.

Forwarding Address

  • Now login into your Zoho Mail Account and on the top right side you will see Setting Menu and click on that.

Setting Menu

  • Now, scroll down and you will see "Access old version for" menu and under it, you will find "Email Forwarding and POP/IMAP".

Email Forwarding and POP/IMAP

  • Now paste the secret email address in "Email Forwarding" and click on "Add".

Paste Forwarding address

  • Now, click on the Verify Link and then you will receive a confirmation code. You have to paste it and confirm and then emails sent to Zoho email address will be forwarded to the Ticket System as tickets.

Verification

 

Unable to find an answer?

Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.

Contact Us

Confirm Action

Are you sure? You want to perform this action.