UVdesk - How to configure Hotmail with Mailbox?

Published on: 26-09-22 10:17am

Neha Chandel

Published on - 26-09-22 10:17am

In this article, I will explain how to configure Hotmail with Mailbox.

Video Tutorial of Mailbox set-up with Hotmail account:

  • Login to your UVdesk Support Panel.
  • Click on the "Mailbox" Icon and then you will be redirected to a new page.
  • Hit the "New Mailbox" button and then a pop-up will come up.
  • Enter Mailbox Name & Mailbox Address and then hit on Proceed button.

New Mailbox

  • After that, another pop-up box will come where you have to copy the secret mail provided which you will use for email forwarding.

Forwarding Address

  • Now login into your Hotmail Account.
  • On the top right side, you will see Setting Menu.

Hotmail Setting

  • Click on the Setting Menu and then select "Option" Menu.


Hotmail Option

  • Now under Accounts, you will see Forwarding option.


  • Click on the "Email" Menu -> Forwarding and set the forward setting accordingly. After that, click on enable forwarding and paste the email address.

  • After the settings, click on save. 

  • Then emails sent to Hotmail address will be forwarded to the Ticket System as tickets.



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