Bridge the gap between your Amazon Marketplace and Customer Support Service of your Amazon Customers.
Now, you can furnish close attention to each and every customer's query coming from your Amazon Store and resolve their issue in the less amount of time.
Confirm the order details fetching from Amazon Account on the ticket for the proper validation and avoid bogus queries.
With the help of Amazon App, the support staff can see the order related details on the UVdesk which will be fetched from the Amazon Marketplace.
Let me explain the complete process in the detail below steps-
Now, login to your Amazon Seller Central Account and follow the steps for generating the Configuration details for getting the Seller ID and MWS Authorization Token.
Choose your respective country Select region to redirect
After login, Go to Amazon MWS Register Page by navigating to Setting → User Permissions → Authorize a Developer. (This step is not needed when redirected from above.)
Enter uvdesk as Developer's Name and 9074-6191-6644 as Developer Account Number.
Click Next Button to continue.
Read Amazon MWS License Agreement and Select I accept and I agree Check boxes. Click Next Button to continue.
You'll be presented with your account identifiers. Use Seller ID and MWS Authorization Token to add Amazon Channel to uvdesk from configure tab.
Note: If you face Invalid Developer Account problem, Use this link for registering
Note: Seller ID and MWS Authorization Token are your account identifiers, which uvdesk will need to access your Amazon Seller Account.
After the successful configuration, you will see a success message on the UVdesk.
In the case of any doubt, please email us at email@example.com You may also check other Marketplace set-ups with Uvdesk here.
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