UVdesk - How to configure Gmail with Mailbox?

Published on: 05-09-23 10:57am

Himani Gupta

Published on - 05-09-23 10:57am

In this article, I will explain how to configure Gmail with Mailbox.

Video Tutorial for Mailbox set-up with Gmail Account:


Steps to set up a mailbox using Gmail Mail:

  • Login to your UVdesk Support Panel.
  • Click on the "Mailbox" Icon and then you will be redirected to a new page.
  • Hit the "New Mailbox" button and then a pop-up will come up.
  • Enter your Mailbox Name and mailbox Address and then hit on Proceed button.

  • Another window pops up where a secret mail is present which you have to copy.

Steps to setup mailbox in Gmail:

  • Firstly, sign in to your Gmail account.
  • Go to the settings section as marked in the image.


  • Under settings, click on Forwarding and POP/IMAP and hit on Add a forwarding address.


  •  Paste the secret mail which you have copied from the mailbox creation section over it and hit on next.

Forwarding address

  • A pop-up window will open up for confirmation of forwarding address, you have to click on proceed button.


  • A confirmation message will be sent to the support portal.

  • Open that message, you will see the confirmation code which you have to copy.


Confirmation mail

  •  Enter that code in the verified column of Gmail setting section.


  • Take a look at the POP Download and select the first option in order to make Save Changes button enabled. 

Enable POP

  • Click on Save Changes button.
  • That's it.


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