What are the Ticket List mass actions?

Published on: 03-01-22 05:55pm

Sushil k Saini

Published on - 03-01-22 05:55pm

What are the Ticket List mass actions?

Ticket List mass actions mean to perform some sort of actions on a couple of tickets at the same time to save time and resources.

How to perform a mass action on the Ticket List Page?

  • On the Ticket List page, you will see the check box with every ticket.
  • After selecting the required tickets, you will see mass actions on the top of the ticket list.
  • Now, through these ticket lists, you can assign multiple tickets to a single Agent at a time, assign Group, Team, change the Status, Priority, Label and Delete them.

Ticket List Page


In the case of any doubt or query, you can email us at support@uvdesk.com and we will surely come up with a solution.

Unable to find an answer?

Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.

Contact Us

Confirm Action

Are you sure? You want to perform this action.